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Why is my delivery not there yet?

Check if you have calculated the delivery time correctly. Please find important information on the "Shipping information” page under "Delivery time".

If you have not received the delivery on the calculated delivery date, please check the tracking of your order via the link in the shipping confirmation. If this information does not help, please send a general enquiry. Please select “Shipment status” as the reason of your enquiry.

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